Introduction MFW Associates, Inc.
Our company is made up of former telephone company employees who have years of experience in telephone service, equipment, and billing matters. Our experience enables us to detect all kinds of phone billing errors. It also provides us with an insiders advantage when we negotiate settlements for our clients.
We have been in this business over ten years. During that time, we have conducted audits for hundreds of clients in most business categories. We have negotiated and obtained almost $2 million in billing credits and refunds. Our total experience makes us seasoned professionals highly suited for this service.
Clients get results from our service in the form of refunds and/or billing reductions or there is no fee. Therefore, we are results oriented and our fees are self-funding. Our primary goal is to get clients 100% of the refunds they are due and make your firm more profitable by helping to reduce your telecommunications overhead.
GET YOUR FIRM A REFUND
Over 50% of our clients get refunds. It is not unusual for thousands of dollars to be returned to a client. Even if you have personnel who monitor your phone bills, our experience and resources may provide advantages that could mean thousands of dollars to you. If we are not successful, there is no fee to pay.
REDUCE YOUR MONTHLY BILL
We stop the over billing we detect during an audit. Your monthly billing is reduced as a result. The amount may only be a few dollars a month, savings can be hundreds,even thousands, a month for clients with large bills. Besides, no one should pay more for service than required by the tariffs. But it often happens.
ELIMINATE UNNECESSARY SERVICE AND EQUIPMENT
Part of our service is to provide you with a printed report containing ‘English’ definitions of the charges. We discuss this report with clients as a normal part of our audit. We often find surprises here “buried in the bill.” Frequently these items were ordered by others and are no longer needed.
We may find billing for service or equipment that is not required, or for something you thought had been disconnected long ago. When these items are eliminated, it can mean even greater savings for you.
AUDIT SERVICES
Network Analysis, System Analysis, Applications Analysis, Billing Verification, LD Traffic Studies, Busy Studies, Station Review, Remote LAN Access, LAN/WAN Integration, Internet Strategy, Disaster Recovery, Directory Update.
CONTRACT SERVICES
Telecom Management Outsourcing, New system design, Request for Proposal, Universal Wiring Plans, Contract Negotiation Services, Broadband/Interoffice Configurations.
MFW Associates,Inc. 